Consumer Code

• We will tell you about all the various market buying options when buying your home.
• We will fully explain the full buying process including your commitment.
• We will provide you with all the information relating to the warranty on your home.
• We will show you in person how the appliances and heating works before you move in.
• We will give you options of additional extras before you move in dependent upon the build stage.
• We will make you aware of our customer service guarantee.
• Our marketing literature will provide accurate information relating to your plot.
• We will provide you with a welcome pack providing all relevant information relevant to your new home.
• We will be transparent and not hide costs.
• We will work with your solicitor to expediate to process and remove as much hassle as practically possible.
• We will work our hardest to make the process of buying your new home a pleasant one.

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